Introducing Ivana Mulvogue, Occupant Experience Manager at Investa
How long have you worked with Investa?/ In the property industry?
I have been working in the property industry since 2016. Before joining the team at Investa just over a year ago, I was in various facilities, customer service and event roles. Whilst I enjoyed working behind the scenes and maintaining a safe and productive building environment for tenants; my true passion is customer service and engagement. I love establishing a strong relationship with our tenants; being able to plan engaging and enjoyable building activations and events for our tenants makes the average working day just a little more special.
Three words that best describe you?
Driven, passionate and creative
What is the most memorable moment of your career?
Like many others, the pandemic was probably one of the most challenging but memorable moments of my career so far. Being in a tenant facing role, adjusting all planned activations to the COVID climate taught me to be more versatile and resilient. Shifting from traditional face to face activations to digital engagements was one of the most challenging but rewarding responsibility to date.
What is your favourite thing about property? Why?
My favourite aspect of the property industry would have to be the social aspects. Not only do I enjoy sharing ideas, knowledge and insights with likeminded people, there is an immense support network within the industry that I haven’t experienced anywhere else.
What do you do in your spare time?
In my spare time, you will usually find me at the beach, venturing out on foodie expeditions across Sydney or catching up with friends over a drink or two.
How has a focus on sustainability, health and well-being benefited your work experience?
After a busy working week, we often neglect our own health and wellbeing and forget to implement sustainable practices. Investa are flexible when it comes to taking time out of your working day to focus on your own health and wellbeing. This leaves me feeling more motivated and improves my work experience immensely. Investa has also taught me how to be more sustainable in my day to day life without the need for a DIY compost bin!
What drew you toward working with Investa?
What caught my eye about Investa was the company’s innovation. I believe that innovation and creativity are really important parts to a company’s success - I was excited at the opportunity to be part of that.
I also admire Investa’s passion for diversity, sustainability, and flexibility; essentially ensuring the wellbeing of their employees and the environment comes first.