Rather than have the operation of our buildings and the interface with our tenants structured around our organisation, we have instead structured ourselves around our tenants. Our Real Estate Service Teams are based locally, in the markets in which they operate. This means we are closer to our tenants and better able to service their needs from both an operational and occupancy perspective.
Our Real Estate Service Teams are supported by an experienced national Real Estate Operations team comprising procurement, project management, technical services, sustainability, safety and environment, marketing, research and asset management. Further support is provided by the broader Investa platform which incorporates finance, property accounting, lease administration, IT and legal. All these functions work together to deliver a superior occupation and service experience for our tenants.