Work Organisation
Employees participated in an annual Employee Opinion Survey in June 2008 (conducted by an external third party) to measure employee alignment and identify opportunities for improvement. Our response rate was 74%. Survey results and feedback were received in August 2008 and presentations of these results and commitment to action were facilitated to all employees between August and December of 2008.
In 2008 Investa changed survey provider and consequently direct comparison with previous surveys is not possible. However, a generally comparison of overall employee satisfaction indicated that the result remained similar to 2007. The survey feedback reflected the change in the organisation by virtue of its move from public to private ownership and changes of CEO within a 12 month period.
Would always |
22.1% |
May or may not |
35.1% |
Unlikely or would not |
42.8% |
In response to the survey results there have been a number of change initiatives undertaken including: communication of company vision, mission and values; new structure and leadership; improved technology support for the business and new employee performance review and development processes.
A monthly CEO update teleconference was introduced in August 2008 to provide employees with regular feedback on company performance and major news and events. This is a two-way forum that allows employees to ask questions directly of the CEO and Group Executives.
The development and retention of talented employees continues to be a priority and advances have been made in the succession planning and development processes of the Company. Our internal numbers indicate that in the 2008 reporting year 19% of people had left the company within 12 months of being recruited. A priority for 2009 is to tackle this issue through a number of processes, including expansion of the Performance and Development system. In general, Investa’s policy is to promote staff from within the organization. There were no incidents of discrimination in the reporting year.